Info & Policies
Grading System:
Standard- pins that are the best of the batch, but may contain minor flaws such as scratches, small/light marks, etc.
Seconds- pins that have major flaws such as large areas of missing enamel, discolored enamel, under-filled enamel, over-filled enamel, major screen print misalignment, wobbly back posts, etc.
Processing Time: 1-7 days, but it may take longer on busy months
Preorders: Preorders usually take 3-6 months. There will be no refunds on preorders until the 6th month or special circumstances.
Order Issues:
Wrong items-
- Option 1: return for a full refund or return for the original to be sent (shipping cost will be reimbursed)
- Option 2: keep the pin (partial refund if the original costed more)
(may change depending on the situation)
Missing items- let me know and it will be sent out as soon as possible
Lost mail-
- lost in drop box (never scanned by USPS): let me know and it will be resent out as soon as possible
- lost in transit (scanned by USPS): this is out of my control, please contact USPS for more help
Incorrect address- it can be changed before the shipping label is created
Customs- I am not responsible for any custom fees international customers may have